If you have a question and seek an answer, take a look at these frequently asked questions and our answers before you contact us. If you don’t find the answer, please contact us by e-mail.

Where do I find your stores?

You will find all there is to know about TOYS”R”US stores, addresses, opening hours and telephone numbers if you go to Find store.

Gift card

You can buy gift cards in all the stores. Unfortunately, it’s not possible to buy gift cards here on the website or through customer service.